| Sales Tip - "So What?" |
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Following is certainly one of the shortest, yet most effective sales lessons I have received. I received this lesson at the very beginning of my career while chatting with a friend who was also in a sales role and I still use it every time I am developing a new presentation or troubleshooting a current sales process. The lesson: "So what?" How to put this lesson in to effect. When making a statement about your service or product imagine that your customer follows up with the question: "So what ?" If your statement has not yet reached the core of what you customer will find beneficial about your service, answering this (imagined) question will help you to get to the point. People buy "benefits". Testing your presentation with this technique will uncover if you are a bit too focussed on "features" and not on the "benefits". Obviously, for this to work you will need to know the specific benefits that your prospect is seeking. For example (assuming a toning/weight loss goal):
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